The Role
As an Eque2 Frontline Support Analyst you will provide telephone and email Support to Eque2 Customers on our ERP business management software. This is a varied and challenging role working within a team based in our Glasgow City Centre Office.

Competitive Salary (Permanent, Full-time)
Based in our Glasgow Office

 

Required Skills

  • Excellent written and verbal communication skills
  • A strong customer service ethic and understanding of customer needs
  • Ability to communicate to customers at a variety of levels
  • Ability to manage and prioritise personal workload and demonstrate a proactive approach
  • Strong analytical skills with the ability to troubleshoot effectively

Required Experience and Knowledge

  • An understanding of accounting fundamentals and principles
  • Previous experience in a Support role, supporting ERP software
  • Previous Experience with Payroll an advantage

 

About Eque2
EQUE2 provides dedicated software specifically designed to meet the needs of the construction and contracting industry and is proud to be a leading Microsoft partner. Delivering solutions to our vertical market sector, we have a record of growth and success in the deployment of our market leading solutions.

Please apply with your CV and a cover letter explaining why you’re interested in the role to [email protected]